We provide operating videos and online technical support to ensure you can run our equipment smoothly.
2. Can the machines be customized?
Yes, most of our machines are allowed to be customized according to your specific production demands.
3. When can I get the quotation?
We usually quote within 24 hours after we receive your inquiry. If you are very urgent to obtain the pricing, please highlight this in your inquiry so that we can prioritize your request.
4. What are your payment terms?
We accept multiple payment methods including T/T, L/C, Western Union, and PayPal.
5. What is the leading time for orders?
Leading time depends on the order quantity and the machine model. For small order quantities of standard machines, we maintain active stock. For larger quantities or customized machines, it typically takes 15-45 days. We confirm all details with customers prior to formalizing the order.
6. Which shipping ways do you support?
We can ship goods via Air, Express delivery, Ocean freight, Train transport, or other channels based on your target destination and requirement.