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Can I visit your factory?
Yes, we welcome you to visit our 5000 ㎡ factory.
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How can I find the right packaging machine for my product?
Please tell us the details of your product and packaging requirements:
- What kind of product do you want to pack?
- The size of the cans/bags you need to pack your product (length, width, height).
- The weight of each package you require.
- What is your production speed requirement for the machine?
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Can your engineers provide installation services?
Of course. You will need to pay for our engineer's visa and return airfare, be responsible for the engineer's accommodation and pay $200 a day. Alternatively, if you want to save money, we can support online video installation instruction.
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If we have a very special request for the production line, could you help me to do the design?
With over 18 years of experience, we are equipped with a team of experienced R&D and manufacturing engineers as well as a dedicated sales and after-sales service team to ensure you get consistent performance, great looks, smart equipment, and a quality, satisfying service experience at a reasonable cost.
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How can we make sure about the machine quality after placing the order?
Before delivery, we will send you an acceptance video so that you can check the quality of the machine. You can also arrange for a quality check by yourself or by your contact person in China.
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What about your guarantee of quality?
The machine is covered by a 1-year warranty. All machine parts can be replaced within 1 year if broken (excluding man-made damage).
Nexa Machine
