Of course. We are the manufacture factory. More importantly, we put a high value on our reputation. Best quality is our principle all the time. You can be assured on our production completely.
What should I do if we are not able to operate the machine when we receive it?
Operation manual and video demonstration sent along with the machine to give instructions. Besides, we have professional after-sale group to customer 's site to solve any problems.
How could I get the spares on machines?
We will send extra sets of easy broken spares and accessories like O ring etc. Non-artificial damaged spares will be sent freely and shipping free during 1 year's warranty.
What's the Minimum Order Quantity and warranty?
MOQ: 1 set. Warranty: 12 months, some customized products will be 24 months.
Do I need to pay for the extra cost like tax or duty?
Yes, custom duty / tax is the buyer responsibility to pay, the shipping cost is not included the tax.
Nexa Machine
